Pissed Consumer - CHARGES FROM MY ACCOUNT TAKEN BY BSM/SBA EXPRESS UNAUTHORIZED

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CHARGES FROM MY ACCOUNT TAKEN BY BSM/SBA EXPRESS UNAUTHORIZED

Mar 25, 2008

BSM SBA EXPRESS complaint

I JUST CHECKED MY BANK ACCOUNT STATEMENT, TODAY, AND FOUND MY ACCOUNT WAS CHARGED FOR $39.95 BY BSM/SBA EXPRESS ON 3/24/08, $7.95 BY BSM/SBA ON 2/29/08, AND $39.95 BY BSM/SBA EXPRESS ON 2/21/08.

I could not go further back to find other charges, but, none of these charges were authorized nor had I placed any kind of order with this company.

I do not know who this company is nor have I ever cared to do business with them. i am handicapped and would not have left my home to have anyone else use my home or phone to place any orders. I would appreciate help to find legal representation and I choose not be charged for entering this information.

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Comments (2)

1. Written by Jen from AL, on 25-04-2008 12:17

Their Customer Service Number is 800-546-2919. You Were charged for Grant Master CD ($39.95), Small Biz Express ($7.95) and Network Agent ($9.95). When you purchase the Grant Master CD, they automatically enroll you into this other stuff. Plus, they don't tell you that you'll be charged the $39.95 every month. I just got off the phone with them and they were very accommodating....will be getting refunds for all three charges. Good luck!

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2. Written by MRS PISSED OFF, on 31-03-2008 18:20

I HAVE TRIED TO CALL THE BSM NUMBERS ON MY STATEMENT BSM/GRANT/866-370-7270@2620 S.MARYLAND/NV.& ALSO BSM/SBA EX 800-986-2640@2620 S.MARYLAND/NV. AND AFTER I ASK TO SPEAK TO A SUP.OR MANA. ,THEY HUNG UP ON ME AFTER KEEPING ME ON HOLD FOR A LONG WHILE. STILL NO EXPLANATION FROM EITHER.

A VERY PISSED & STRESSED PMS FEMALE

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